Accessibility

Last updated: November 1, 2026

Formuland Canada wants parents and caregivers with disabilities to be able to find, compare and order formula on our website, including people who use screen readers, keyboards, magnification or other assistive technology.

Our accessibility goal

We use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA as a guide for accessibility improvements to our website.

Recent improvements

In October and November 2026, we used automated accessibility tools to review pages and shopping functions on formulandcanada.com, including product pages, the cart and checkout. We made updates addressing the issues identified, including color contrast, form labels, keyboard interaction, image text alternatives, and link and button names. Automated testing does not identify every accessibility barrier, so we welcome feedback.

Known checkout limitation

Our checkout is provided by Shopify. On some mobile devices, checkout currently limits pinch-to-zoom. We have asked Shopify to address this. If it affects your use of checkout, please contact us for assistance.

Accessibility assistance and feedback

If you have difficulty using our website, including checkout or features provided by third parties, or need information in another format, please email care@formulandcanada.com. If possible, include the page address and what you were trying to do. We aim to respond to accessibility requests within two business days.

Our customer care team can help with product information and with placing an order. Please do not send payment-card details by email.